Skale Digital – Privacy & Cookie Policy
Last Updated: 15/Apr/2025
1. Introduction
At Revolution Software Development Ltd T/A Skale Digital (“we”, “our”, or “us”), your privacy is important to us. This Privacy & Cookie Policy explains how we collect, use, disclose, and protect your personal data when you visit our website https://skale.digital.
We are committed to protecting your data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and other applicable Irish and EU data protection laws.
2. Who We Are
Revolution Software Development Ltd T/A Skale Digital
Unit 11A Westlink Business Park,
Wilton, Cork,
Co. Cork, T12 EN26, Ireland
Email: hello@skale.digital
Data Protection Contact: Matt Sroka
3. What Personal Data We Collect
We may collect the following information:
- Contact information you provide (e.g., via forms or newsletter sign-up): name, email, company, phone number
- Technical information (IP address, browser type, operating system, referring URLs)
- Website usage data (via cookies and analytics tools)
- Communication preferences
4. How We Use Your Data
We use your data for the following purposes:
- To respond to enquiries and provide requested services
- To send relevant marketing communications (where permitted)
- To analyse website traffic and user behaviour
- To improve our services and customer experience
- To manage newsletter subscriptions
- To process payments (where applicable)
5. Legal Basis for Processing
We rely on the following legal grounds:
- Consent – for cookies and marketing communications
- Legitimate interest – to understand and improve how our services are used
- Contractual necessity – when responding to direct service requests
- Legal obligation – where required for compliance
6. How We Share Your Data
We may share your data with trusted third parties including:
- Marketing platforms (e.g., HubSpot, Klaviyo, Brevo, Mailchimp)
- Analytics tools (e.g., Google Analytics, HotJar, PostHog, OpenReplay)
- Advertising partners (e.g., Meta Pixel, LinkedIn, TikTok)
- Our CRM and project management tools (e.g., ZohoCRM)
- Payment processors (where applicable)
We ensure all partners comply with applicable data protection laws.
7. International Data Transfers
Our website is hosted within the EEA (Zenbox.pl). We do not knowingly transfer your personal data outside the EEA.
8. How Long We Keep Your Data
We retain data for as long as necessary to fulfil the purposes outlined in this policy or until you request its deletion. You can contact us at any time to update or remove your data.
9. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Correct any inaccuracies
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent for marketing
- Lodge a complaint with the Data Protection Commission
To exercise your rights, email: hello@skale.digital
10. Cookies and Tracking Technologies
We use cookies to:
- Ensure the website functions correctly (essential cookies)
- Analyse user behaviour (analytics cookies)
- Improve advertising relevance (marketing cookies)
We use a cookie consent solution provided by Cookiebot. Upon first visit, you will be asked to consent to non-essential cookies. You can change or withdraw your consent at any time via the Cookie Declaration.
Third-party cookies we may use include:
- Google Analytics
- Meta Pixel
- LinkedIn Insights
- TikTok Pixel
- PostHog
- HotJar
- OpenReplay
- hCaptcha
- Google ReCaptcha
For full cookie details, please refer to our Cookie Declaration.
11. Newsletter & Marketing
By signing up to our newsletter, you agree to receive communications from us. We do not use double opt-in at this time. You can unsubscribe at any time by clicking the link in the email or by contacting us.
12. Security Measures
We implement appropriate security measures including HTTPS, access control, and encrypted storage to protect your data against unauthorised access or loss.
13. Changes to This Policy
We may update this Privacy & Cookie Policy from time to time to reflect changes in technology or regulation. The latest version will always be available at https://skale.digital/privacy-policy.
